Rise Company
10-04-2021, 01:06
ماي كلاود My Cloud الترقية من اصدار 3 الى 5 جديد upgrade my cloud os3 to os 5
My Cloud OS 5: How to Manually Update From My Cloud OS 3
WD How-To: Upgrade to My Cloud OS 5
https://www.rise.company/upload/uploads/161800960938571.jpg
My Cloud OS 5 is a major and fundamental security release that provides an architectural revamp of our older My Cloud firmware and adds new defenses to thwart common classes of attacks. We recommend that all users upgrade to My Cloud OS 5 as soon as possible to benefit from the latest security fixes. My Cloud OS3 will not receive these security fixes.
Steps to upgrade to My Cloud OS 5 can be found here: https://support-en.wd.com/app/answers/detail/a_id/30092/
The following devices are eligible for upgrade to My Cloud OS 5.
My Cloud OS 5 Supported Devices
My Cloud EX2 Ultra
My Cloud EX4100
My Cloud PR2100
My Cloud PR4100
My Cloud DL2100
My Cloud DL4100
My Cloud EX2100
My Cloud (Firmware 2.xx.xxx)
My Cloud Mirror Gen 2
We will not provide any further security updates to the My Cloud OS3 firmware. We strongly encourage moving to the My Cloud OS5 firmware. If your device is not eligible for upgrade to My Cloud OS 5, we recommend that you upgrade to one of our other My Cloud offerings that support My Cloud OS 5. More information can be found here: https://shop.westerndigital.com/support/software/my-cloud-os
Western Digital is aware of third parties offering security patches for My Cloud OS3. We have not evaluated any such patches and we are unable to provide any support for such patches.
-------------------------------------------------------------------------------
How to Update to My Cloud OS 5
-------------------------------------------------------------------------------
Please follow the steps below to update the firmware to My Cloud OS 5
https://www.rise.company/forum/images/imported/2021/04/5.png
Important:
Devices updated to My Cloud OS 5 cannot be downgraded to My Cloud OS 3.
To find more information about My Cloud OS 5 firmware, please refer to the My Cloud OS 5 Firmware Release Notes (https://os5releasenotes.mycloud.com/#/)
To find more information about firmware availbility and supported device, please refer to Answer ID 29230: My Cloud OS 5: Firmware Availability and Supported Devices (https://support-en.wd.com/app/answers/detail/a_id/29230/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Before upgrading, please review Answer ID 29389: My Cloud OS 5: Feature Differences Between My Cloud OS 3 and My Cloud OS 5 (https://support-en.wd.com/app/answers/detail/a_id/29389/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx) for more details on feature differences and My Cloud OS 3 apps that will no longer be available.
Twonky DLNA Server v8.2.1 installed on My Cloud OS 5 and higher no longer contain the Twonky Thumbnail Utility (TTU) tool and does not support extracting thumbnails from video content by default. For more information, please refer to Answer ID 29845 My Cloud OS 5: Twonky Video Thumbnails Not Displayed (https://support-en.wd.com/app/answers/detail/a_id/29845/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Please check the following article for Windows, Printers, Scanners, Media Servers and Players not detecting a My Cloud after updating to OS 5. Answer ID 29985 My Cloud OS 5: TV, Printers, Scanners, IP Camera and Media Players Cannot Connect (https://support-en.wd.com/app/answers/detail/a_id/29985/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Best Practice for My Cloud OS 5 Cloud Access and Indexing (https://support-en.wd.com/app/answers/detail/a_id/30014/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
My Cloud OS 5 HTTPS Redirects Explained (https://community.wd.com/t/my-cloud-os-5-https-redirects/259031)
Before updating to My Cloud OS 5, your device must be updated to Firmware 2.41.116 or higher.
Download firmware version 2.41.116 for your My Cloud model from the WD Support Website (http://support.wdc.com/) to your local computer
Login to your My Cloud dashboard as "admin" user
For assistance accessing the Dashboard, please refer to Answer ID 27432 How to Access the Dashboard on a My Cloud Device (https://support-en.wd.com/app/answers/detail/a_id/27432/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Click Settings
Click Firmware
Click Manual Update from File
Browse to the downloaded firmware file
Select the firmware image file and Click Open to start the firmware update process
Click Install and Reboot and wait for the update and reboot process to complete
Log into the My Cloud dashboard
For assistance accessing the Dashboard, please refer to Answer ID 27432: How to Access the Dashboard on a My Cloud Device (https://support-en.wd.com/app/answers/detail/a_id/27432/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Type OS 3 password
Click Nexthttps://www.rise.company/forum/images/imported/2021/04/6.png
End User License Agreement
Review the End User License Agreement Click I Agreehttps://www.rise.company/forum/images/imported/2021/04/7.png
Create a New Password for My Cloud OS 5
Click Nexthttps://www.rise.company/forum/images/imported/2021/04/8.png
Update password for local NAS users
Create a new password for local NAS users.
Click Skip this user if the password should be set later.
Click Next https://www.rise.company/forum/images/imported/2021/04/9.png
Access from anywhere
To skip the Cloud Access Configuration, Click Skip Cloud Access
To configure the remote access, Click Continuehttps://www.rise.company/forum/images/imported/2021/04/10.png
Create cloud account
Fill out the form and add an email address to use it for cloud account.
If the account is already created for any other device (including WD My Cloud OS5, My Cloud Home or Sandisk ibi), click Sign in with exisitng My Cloud OS 5 cloud account and Sign in to the created account.https://www.rise.company/forum/images/imported/2021/04/11.png
Enable Cloud access for your network shares
By selecting the share folder, the web/mobile access will be enabled for that specific folder. This selection will enable the indexing process on the your My Cloud OS 5.
for more information about indexing process, please refer to Answer ID 30021: My Cloud OS 5 Cloud Access Content Indexing FAQ (https://support-en.wd.com/app/answers/detail/a_id/30021/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Click Nexthttps://www.rise.company/forum/images/imported/2021/04/12.png
Sign-in Successful
Click Nexthttps://www.rise.company/forum/images/imported/2021/04/13.png
Almost finished - reinstall NAS apps
Click Go to Appshttps://www.rise.company/forum/images/imported/2021/04/14.png
Click Reinstall to install the app that was installed on the OS 3.https://www.rise.company/forum/images/imported/2021/04/15.png
Dashboard View
The device will start indexing the content when Cloud accounts are created for remote access of content in the web and mobile apps.
For more information regarding indexing, please refer to:
Answer ID:29836 My Cloud OS 5 Indexing in Progress Message (https://support.wdc.com/knowledgebase/answer.aspx?NID=29836)
Answer ID:29223 My Cloud OS 5 User Share Indexing (https://support.wdc.com/knowledgebase/answer.aspx?NID=29223)
https://www.rise.company/forum/images/imported/2021/04/16.png
Next Steps
Add users and enable remote access: Please refer to Answer ID 29448 My Cloud OS: 5 How to Add Users and Enable Remote Access (https://support-en.wd.com/app/answers/detail/a_id/29448/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Access to My Cloud OS 5 Web App: Click here (https://mycloud.com/)
Download My Cloud OS 5 iOS Mobile App: Click here (https://apps.apple.com/app/id1525641126)
Download My Cloud OS 5 Android Mobile App: Click here (https://play.google.com/store/apps/details?id=com.wdc.gza)
Download My Cloud OS 5 Android Mobile App (China): Click here (http://agent.wdc.com/knowledgebase/answer.aspx?NID=29814)
My Cloud OS 5: Online User Guide and Solutions: Click here (https://support-en.wd.com/app/answers/detail/a_id/29633/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
My Cloud OS 5: 3rd Party Apps Matrix: Click here (https://support-en.wd.com/app/answers/detail/a_id/29498/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
تم عمل الترقية My Cloud (Firmware 2.xx.xxx) بشكل امن الى اصدار 5
ملحوظة عند الترقية قد تجد ان الكلام مختفى ولكن الازرار تظهر قم بعمل next فقط حتى الاخر
وهيكتمل الترقية بشكل جيد, مع العلم الترقية هيلغى SMB v1 من الكلاود اى اذا كنت تستخدمه مع البرنتر لعمل سكان
هتتوقف تلك الخاصية التى كانت تعالج مشكلة ويندوز 10 فى عمل سكان من الماكينة ولكن
يمكن اعادة تفعيلها من داخل settings هناك اختيار لاختيارها.
My Cloud OS 5: How to Manually Update From My Cloud OS 3
WD How-To: Upgrade to My Cloud OS 5
https://www.rise.company/upload/uploads/161800960938571.jpg
My Cloud OS 5 is a major and fundamental security release that provides an architectural revamp of our older My Cloud firmware and adds new defenses to thwart common classes of attacks. We recommend that all users upgrade to My Cloud OS 5 as soon as possible to benefit from the latest security fixes. My Cloud OS3 will not receive these security fixes.
Steps to upgrade to My Cloud OS 5 can be found here: https://support-en.wd.com/app/answers/detail/a_id/30092/
The following devices are eligible for upgrade to My Cloud OS 5.
My Cloud OS 5 Supported Devices
My Cloud EX2 Ultra
My Cloud EX4100
My Cloud PR2100
My Cloud PR4100
My Cloud DL2100
My Cloud DL4100
My Cloud EX2100
My Cloud (Firmware 2.xx.xxx)
My Cloud Mirror Gen 2
We will not provide any further security updates to the My Cloud OS3 firmware. We strongly encourage moving to the My Cloud OS5 firmware. If your device is not eligible for upgrade to My Cloud OS 5, we recommend that you upgrade to one of our other My Cloud offerings that support My Cloud OS 5. More information can be found here: https://shop.westerndigital.com/support/software/my-cloud-os
Western Digital is aware of third parties offering security patches for My Cloud OS3. We have not evaluated any such patches and we are unable to provide any support for such patches.
-------------------------------------------------------------------------------
How to Update to My Cloud OS 5
-------------------------------------------------------------------------------
Please follow the steps below to update the firmware to My Cloud OS 5
https://www.rise.company/forum/images/imported/2021/04/5.png
Important:
Devices updated to My Cloud OS 5 cannot be downgraded to My Cloud OS 3.
To find more information about My Cloud OS 5 firmware, please refer to the My Cloud OS 5 Firmware Release Notes (https://os5releasenotes.mycloud.com/#/)
To find more information about firmware availbility and supported device, please refer to Answer ID 29230: My Cloud OS 5: Firmware Availability and Supported Devices (https://support-en.wd.com/app/answers/detail/a_id/29230/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Before upgrading, please review Answer ID 29389: My Cloud OS 5: Feature Differences Between My Cloud OS 3 and My Cloud OS 5 (https://support-en.wd.com/app/answers/detail/a_id/29389/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx) for more details on feature differences and My Cloud OS 3 apps that will no longer be available.
Twonky DLNA Server v8.2.1 installed on My Cloud OS 5 and higher no longer contain the Twonky Thumbnail Utility (TTU) tool and does not support extracting thumbnails from video content by default. For more information, please refer to Answer ID 29845 My Cloud OS 5: Twonky Video Thumbnails Not Displayed (https://support-en.wd.com/app/answers/detail/a_id/29845/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Please check the following article for Windows, Printers, Scanners, Media Servers and Players not detecting a My Cloud after updating to OS 5. Answer ID 29985 My Cloud OS 5: TV, Printers, Scanners, IP Camera and Media Players Cannot Connect (https://support-en.wd.com/app/answers/detail/a_id/29985/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Best Practice for My Cloud OS 5 Cloud Access and Indexing (https://support-en.wd.com/app/answers/detail/a_id/30014/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
My Cloud OS 5 HTTPS Redirects Explained (https://community.wd.com/t/my-cloud-os-5-https-redirects/259031)
Before updating to My Cloud OS 5, your device must be updated to Firmware 2.41.116 or higher.
Download firmware version 2.41.116 for your My Cloud model from the WD Support Website (http://support.wdc.com/) to your local computer
Login to your My Cloud dashboard as "admin" user
For assistance accessing the Dashboard, please refer to Answer ID 27432 How to Access the Dashboard on a My Cloud Device (https://support-en.wd.com/app/answers/detail/a_id/27432/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Click Settings
Click Firmware
Click Manual Update from File
Browse to the downloaded firmware file
Select the firmware image file and Click Open to start the firmware update process
Click Install and Reboot and wait for the update and reboot process to complete
Log into the My Cloud dashboard
For assistance accessing the Dashboard, please refer to Answer ID 27432: How to Access the Dashboard on a My Cloud Device (https://support-en.wd.com/app/answers/detail/a_id/27432/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Type OS 3 password
Click Nexthttps://www.rise.company/forum/images/imported/2021/04/6.png
End User License Agreement
Review the End User License Agreement Click I Agreehttps://www.rise.company/forum/images/imported/2021/04/7.png
Create a New Password for My Cloud OS 5
Click Nexthttps://www.rise.company/forum/images/imported/2021/04/8.png
Update password for local NAS users
Create a new password for local NAS users.
Click Skip this user if the password should be set later.
Click Next https://www.rise.company/forum/images/imported/2021/04/9.png
Access from anywhere
To skip the Cloud Access Configuration, Click Skip Cloud Access
To configure the remote access, Click Continuehttps://www.rise.company/forum/images/imported/2021/04/10.png
Create cloud account
Fill out the form and add an email address to use it for cloud account.
If the account is already created for any other device (including WD My Cloud OS5, My Cloud Home or Sandisk ibi), click Sign in with exisitng My Cloud OS 5 cloud account and Sign in to the created account.https://www.rise.company/forum/images/imported/2021/04/11.png
Enable Cloud access for your network shares
By selecting the share folder, the web/mobile access will be enabled for that specific folder. This selection will enable the indexing process on the your My Cloud OS 5.
for more information about indexing process, please refer to Answer ID 30021: My Cloud OS 5 Cloud Access Content Indexing FAQ (https://support-en.wd.com/app/answers/detail/a_id/30021/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Click Nexthttps://www.rise.company/forum/images/imported/2021/04/12.png
Sign-in Successful
Click Nexthttps://www.rise.company/forum/images/imported/2021/04/13.png
Almost finished - reinstall NAS apps
Click Go to Appshttps://www.rise.company/forum/images/imported/2021/04/14.png
Click Reinstall to install the app that was installed on the OS 3.https://www.rise.company/forum/images/imported/2021/04/15.png
Dashboard View
The device will start indexing the content when Cloud accounts are created for remote access of content in the web and mobile apps.
For more information regarding indexing, please refer to:
Answer ID:29836 My Cloud OS 5 Indexing in Progress Message (https://support.wdc.com/knowledgebase/answer.aspx?NID=29836)
Answer ID:29223 My Cloud OS 5 User Share Indexing (https://support.wdc.com/knowledgebase/answer.aspx?NID=29223)
https://www.rise.company/forum/images/imported/2021/04/16.png
Next Steps
Add users and enable remote access: Please refer to Answer ID 29448 My Cloud OS: 5 How to Add Users and Enable Remote Access (https://support-en.wd.com/app/answers/detail/a_id/29448/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
Access to My Cloud OS 5 Web App: Click here (https://mycloud.com/)
Download My Cloud OS 5 iOS Mobile App: Click here (https://apps.apple.com/app/id1525641126)
Download My Cloud OS 5 Android Mobile App: Click here (https://play.google.com/store/apps/details?id=com.wdc.gza)
Download My Cloud OS 5 Android Mobile App (China): Click here (http://agent.wdc.com/knowledgebase/answer.aspx?NID=29814)
My Cloud OS 5: Online User Guide and Solutions: Click here (https://support-en.wd.com/app/answers/detail/a_id/29633/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
My Cloud OS 5: 3rd Party Apps Matrix: Click here (https://support-en.wd.com/app/answers/detail/a_id/29498/session/L2F2LzEvdGltZS8xNjE4MDA5NTAwL2dlbi8xNjE4MDA5NTAwL3 NpZC9mVUxCN1ROVTFHQ2FBeEgwME4yJTdFbDJBdWIydTBJakJx QlQ2WVlPSVkxUWRyUkJWXzhWRVNFeTJSRHowN3MzQXhLZFlZWF dFZW9DbnVmTE51Z2FtRlhYb3VFeWlCWWduTjlMeDY1RmlKZ0ZU UWolN0VDM01ybGRYcnRRJTIxJTIx)
تم عمل الترقية My Cloud (Firmware 2.xx.xxx) بشكل امن الى اصدار 5
ملحوظة عند الترقية قد تجد ان الكلام مختفى ولكن الازرار تظهر قم بعمل next فقط حتى الاخر
وهيكتمل الترقية بشكل جيد, مع العلم الترقية هيلغى SMB v1 من الكلاود اى اذا كنت تستخدمه مع البرنتر لعمل سكان
هتتوقف تلك الخاصية التى كانت تعالج مشكلة ويندوز 10 فى عمل سكان من الماكينة ولكن
يمكن اعادة تفعيلها من داخل settings هناك اختيار لاختيارها.