انفاتو Envato كود كانيون CodeCanyon طلب refund وازالة Review
Refunds for ThemeForest and CodeCanyon
How do refunds work? - Envato Market Refund Rules
Can I get a refund on Envato Elements?
https://youtu.be/ff3LdlmYOiU
روابط Refund
https://codecanyon.net/refund_requests/new
https://themeforest.net/refund_requests/new
يجب ان ينتهى فى الحال او فى مدة اقصاها 5 ايام
ويمكن عمل تصعيد الخلاف.
https://www.rise.company/forum/image.../2022/11/3.png
Raising a dispute
Customers can raise a dispute if the refund request is declined or if the request has not been actioned within 5 days. Customers can access the dispute form through the refund request link in any of the correspondence. Raising a dispute will create a ticket with Envato Help asking them to investigate the claim. Once a dispute has been raised the author will no longer be able to action the request.
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التقييم السلبى يجبر البائع على تقديم refund لك لان التقييم السلبى هيؤثر على المبيعات
و البائع لكى يتخصل من التقييم هيعطى لك refund
Rating Removal
Once a refund has been issued for an item, the rating for the item will also be removed. If a customer has purchased more than 1 license for the same item, the rating will be removed only when the last remaining item has been refunded.
المرجع:
https://codecanyon.net/page/customer_refund_policy
https://themeforest.net/page/author_refund_policy
https://help.author.envato.com/hc/en...and-CodeCanyon
https://help.market.envato.com/hc/en...-refunds-work-
https://help.elements.envato.com/hc/...vato-Elements-
