Hi,
I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.
Now download and install the newest version from here >>
http://java.com/en/download/index.jsp
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Clear Java Cache
See
this page for instructions on how to clear java's cache.
Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
- Under Temporary Internet Files, click the Delete Files button.
- There are three options in the window to clear the cache - Leave ALL 3 Checked
- Downloaded Applets
Downloaded Applications
Other Files
- Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE. - Click OK to leave the Java Control Panel.
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Malwarebytes
Please open Malwarebytes, update it and then run a
Quick Scan. Save the log that is created for your next reply.
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ESET Online Scanner
Go
here to run an online scannner from ESET.
Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
- Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
- Turn off the real time scanner of any existing antivirus program while performing the online scan
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activex control to install
- Click Start
- Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
- Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
- Click Scan
- Wait for the scan to finish
- When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
- Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
- Close the ESET online scan, and let me know how things are now.
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