Frequent Upgrade Issues

After installing vBulletin 5, my site is unformatted
This means that URL Rewriting is not working on your site. Possible causes include:
  • htaccess.txt has not been renamed to .htaccess (the leading period is important)
  • mod_rewrite is not installed for Apache 2.4
  • URL Rewrite is not installed for IIS 8.5+
  • The server configuration for NGINX has not been updated. See the file for your version of PHP within the do_not_upload folder.
  • AllowOverride is not allowed in the Apache configuration file.

You hosting provider can help you get the ability to rewrite URLS working on your site.

The AdminCP directory is empty
This is by design. The /admincp/ directory is just a place holder and not actually needed or used by the software.

The option to rename the AdminCP is missing.

This is by design. Renaming this directory doesn't actually provide any security to your installation. If someone has access to your Administrator username and password, they can still access the AdminCP. vBulletin Connect and vBulletin Cloud both have other methods to secure the AdminCP. These include both Two-Factor Authentication and IP Blocking built into the software.

The system states that it is not able to find the Log In Form
Make sure that the Log In URL is set correctly in the AdminCP. In most installations, it should be the same as the Frontend URL.
Last edited by Wayne Luke; Tue 21st May '19, 8:51am.