Google Play / you tube not working no internet connection offline
android 4.2.2 no connection - google play no connection




Turn on airplane mode


Not sure how much this one works, but I have heard plenty of people say that switching Airplane Mode on, and then off, will help the Google Play Store get back on track. Hey, its not a complicated process and its safe. Why not try, right?
Toggle Wi-Fi off and on

Just like with Airplane Mode, Wi-Fi could be the issue. Not to mention, your network may very well be having simple connection issues! Toggle Wi-Fi on and off, and play around with the Google Play Store for a few. It just might help.
Restart your router

I am no expert, but I have fixed a Wi-Fi issue or two by simply restarting my router. It may not always make sense, but give it a try and you just might affect the Wi-Fi magic enough to get things working again.

Restart your phone!

Like in the good ol' times, modern electronics sometimes just need a smack to work properly.
Edgar Cervantes
Like in the good ol days, modern electronics sometimes just need a smack to work properly. OK, maybe not an actual smack, but you do need to put everything back in place, and sometimes a simple reboot will do. This will take a minute or two and very often fixes problems.
Wipe the Google Play Store cache

Cache memory is an awesome tool. By storing data locally, the phone can reduce data usage and speed up loading times. This is data that would otherwise need to be downloaded every single time you access a page, which is unnecessary if there are no changes! The bad part is that sometimes older data can pile up, and it can also misbehave. This is why its good to clear cache from time to time.
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How to clear app data and cache in Android 6.0 Marshmallow



To wipe the Google Play Store cache memory, just head over to your Settings and select the Apps option. From there, simply look for Google Play Store and tap on it. You will be presented with plenty of options, including a Clear cache button.
Delete Google Play Store data

Is clearing the cache not enough? Its time to take out some bigger guns and really clean things up. To delete related data, simply access your Settings and go into the App Manager like you did to clear the cache. Instead of hitting Clear Cache, though, select Clear Data.
Just keep in mind this will clear the application. It will have to sign in and pick up all the data again next time you access the Google Play Store.
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Take a look at your disabled apps

Keep in mind that some apps need each other in order to work properly. Especially when dealing with system apps like the Google Play Store. Have you disabled any apps recently? That could be the cause of your Play Store woes.
Just head over to Settings > Apps > All and scroll all the way down. This is where disabled apps go when they are put down. If you see any disabled services, just enable them and see if that helps.
Check your date and time settings

It may seem like a silly suggestion, but often this can be the cause of many Google Play Store issues. This could be due to Googles servers having trouble syncing with your date and time settings. Go back and put them on automatic, if they arent. If that isnt helping, try to set your time and date as exactly as you can. Just play around with the time and date settings a bit.
It may seem like a silly suggestion, but date/time settings are often the cause of Google Play Store issues.
Edgar Cervantes
Remove Proxy or VPN settings

Plenty of VPN/proxy users say they have encountered issues all over the board. Have you tried deactivating these (if you are using them)? Proxy settings are under WiFi, and you can access it by long-pressing on your router name and clicking Advanced. Meanwhile, VPN settings are under More in the Wireless & Networks section.

  • Best VPN apps for Android


Just uninstall it!

If all fails, your best bet would probably be to uninstall the Google Play Store. The only trick is that this is a system app and you really cant just get rid of it. What you can do is uninstall the updates, taking the application to an older version. You can update it again afterwards, so dont worry this is a safe procedure.
Just go to Settings > Apps > Google Play Store and tap on Uninstall updates.
Could the issue be Google Play Services?

We could say Googles apps are the motor that drives Android devices. Yes, we are talking about that weird app that needs updating every now and then, when you are trying to get another application. And many have no idea what it is, but it happens to be your phones backbone. Googles applications offer some of the most exciting features available, and its all powered by Google Play Services.
Like any other app, Google Play Services can fail at times, so its worth playing around with it if you are having any type of Google-related issues. Try clearing both the cache and data by following the same steps from above. The only difference is that instead of accessing the Google Play Store, you head over to Google Play Services on the App Manager.

Remove and re-enter Google account

I dont have much faith on this one, but some suggest you can reset your Google account to fix certain issues. I suppose its worth a try before jumping on the last (and most extreme) tip. Just go to Settings > Accounts and select your Google account. Tap on the three-dot menu button and hit Remove. Then add your account again and try to access to the Google Play Store.
I don't have much faith on this one, but some suggest you can reset your Google account to fix certain issues.
Edgar Cervantes

Are you getting an error code?

Working with error codes may be easier, as the system is pretty much telling you whats going on. A bit of research and you should know what the problem is and how to fix it. Lets go over some of the most popular Google Play Store error codes you may encounter.
Google Play Store Error 944

Those who get a 944 error code need not panic. All this code is telling you is that Googles servers are offline or suffering connectivity issues. The obvious solution is to wait until Google fixes its problems.
Google Play Store Error 919


You have run out of space! Trying to download that app over and over wont help, as this error code is pretty much telling you the application no longer fits in your storage. Go delete some clutter and uninstall unimportant applications.
Google Play Store Error 481

Lets hope none of you ever have to see this error codes, as it likely means the end of your Google account. This code means that theres some sort of major error with your account. The only fix is to remove your old account and then sign up for a new one. You can remove your account under General Settings > Accounts > Google.
Google Play Store Error 505

This error is usually caused by similar apps looking for the same permission, which causes a conflict. Google may have fixed this with more recent updates, as this error is more common in devices with Android 4 KitKat and older iterations.
Your first try at fixing this should be to clear the Google Play Store and Google Play Services cache. This is done from the Apps section, within your Settings app. Furthermore, you can uninstall and re-install updates to the Google Play Store. Also make sure you are running the latest software available for your Android device.
Google Play Store Error 927

This is a Google Play Store error that appears when trying to download or update an app, but this particular code occurs only when the Play Store is caught out in the middle of an update of its own.
The best fix is usually to wait for the Play Store to finish updating and installing, and then simply trying again. Alternatively, you can clear app data for the Play Store and Google Services under Settings > Apps > All.
Got a different error code?

Dont worry. We got you. We have done a more extensive post on Google Play Store error codes you may encounter. just hit the link below to access it.

  • How to fix common Google Play Store error codes

Factory data reset


If all else fails, just wipe your device clean and give it a fresh start. At this point we have no idea what could be causing your Google Play Store discrepancies, but a factory data reset will likely fix most of your issues, as it deletes everything on the device and leaves it the way it was when you turned it on for the very first time. You can perform a factory data reset by clicking on the button below and following the instructions within that post.